I'm working at a managed hosting firm/datacenter where we manage and support a network that runs Linux on roughly 1/3rd of the hardware I work on, but we're running increasingly low on *NIX expertise in our network operations center. It's good work, and a fun company to work for. If anyone's interested, just get in touch with our hiring manager - his e-mail address and the job description follows.
Thanks! Sean Crago/MrZaius GSI Hosting Support http://gsihosting.com
PS: Apologies if this message is a duplicate, but I never saw it show up in the digests after submitting it on Friday.
Proactive and customer-focused Linux/Unix Support technician, with excellent verbal and written communications in a Data Center environment. This job will require shift work on nights and weekends. Salary: Based on experience
We are looking for Linux/UNIX Support Technician with experience troubleshooting Linux and Unix servers, along with experience with Windows servers. Knowledge of the Internet and associated technologies. This is a full tie position with great potential to advance within the company. NOC Support Technicians with a problem solving mind set, excellent communication skills, and willingness to learn should contact us immediately. The Network Operations Center (NOC) Support Engineer will be one of the resources responsible for year round 24 hour and 7 day a week support and monitoring of the Cars.com website infrastructure (applications and associated hardware).
The NOC resource will ensure that all interactions with customer requests and reports of issues are resolved in a prompt, professional and personable manner, meeting Cars.com's business continuity objectives. The NOC resource will provide exceptional Level 1/2 customer service. The NOC resource will diagnose, troubleshoot and resolve all phone, e-mail, and ticketing system (TeamTrack) inquiries, requests, and issues received from customers regarding site functionality and operations. The NOC resource will appropriately escalate those issues and inquiries to Level 2 Technical Operations Support (Site Ops, Sys Admins, DBA, DataMgmt) and continue to work with Level 3 and Network Engineer Tech Ops support as necessary until the issue is resolved. The NOC resource will manage the collection of performance and availability metrics, capacity management metrics, and continuity of service metrics for reporting purposes. The NOC resource will be responsible for the installation and maintenance of the tools (i.e. ProactiveNet, KeyNote) utilized in the day to day operations of the NOC.
Contact: GSI Hosting Jason Rogers Hiring Manager
[email protected] 913.871.1330 (voice) 866.289.7109 (Fax) _________________________________________________________________________________ Locations:
GSI Hosting ATC GSI Hosting MainMark 10828 NW AirWorld Drive 1627 Main Street Kansas City, MO 64153 Kansas City, Missouri