I wonder why DELL is recalling 4.5 million power adaptors that "may overheat causing fire or electrical shock". That is an awful lot of units to replace with only seven incidents reported to them.
That's the ticket right there! Something overheated and caused the isolation from the mains to short to the DC side. That's your fire and electrical shock.
I have some really good bandwidth at newsguy.com. They haven't enforced the quota for me when getting a really good slashdotting. So if you want to STICK IT TO THE MAN and post some pictures, I would be honored to help!
It disturbs me greatly that Dell would deny all responsibility and blame it on everything else but their own equipment. Weasel bastards. I bet they want you to THANK THEM they would even take your call. Put the customer back in service and make them honor their commitment to their customers.